These Terms and Conditions govern your use of the 92pak platform — covering account registration, deposits, withdrawals, bonuses, betting rules, responsible gaming, and platform conduct. By creating a 92pak account and using any of our services, you confirm that you have read, understood, and agreed to every clause set out in this document. Please read carefully before proceeding.
Quick Reference
These cards summarise the most important aspects of the 92pak Terms and Conditions. They do not replace the full legal text below — please read the complete agreement in full.
You must be at least 21 years of age to register and play at 92pak. CNIC verification is mandatory before processing any withdrawal. Creating an account on behalf of another person, or while under age, is a serious violation resulting in immediate account closure.
All bonuses at 92pak are subject to wagering requirements that must be completed before any bonus-derived winnings can be withdrawn. Bonus funds cannot be withdrawn directly. Always read the specific terms of each promotion before claiming.
Each player may hold one 92pak account only — one per person, per household, per device, and per payment method. Duplicate accounts are subject to immediate closure and forfeiture of all balances. If you have created a duplicate by mistake, contact support at once.
Fraud, collusion, bonus abuse, use of betting software bots, account sharing, and any form of cheating are strictly prohibited at 92pak. Any player found engaging in prohibited conduct will have their account permanently closed and all winnings voided.
Withdrawal requests at 92pak are processed to the same payment method used for the corresponding deposit. JazzCash and EasyPaisa withdrawals for verified accounts are typically completed within 5–15 minutes. Bank transfers may take up to one business day.
92pak is committed to responsible gaming. Deposit limits, session reminders, cool-off periods, and self-exclusion tools are available to all players. If you are experiencing gambling-related harm, you must use these tools and seek professional support. See our Responsible Gaming page.
These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Player", "User", "you") and 92pak ("92pak", "we", "us", "our"), the operator of the online gaming platform accessible at 92pak.cam. By registering an account, making a deposit, or using any feature of the 92pak platform, you unconditionally accept and agree to be bound by this Agreement in its entirety. If you do not agree with any part of these Terms and Conditions, you must not use the 92pak platform.
In this Agreement, the following terms carry the meanings specified below unless context requires otherwise:
By ticking the acceptance checkbox during registration, logging in to your 92pak Account, or otherwise using the Platform, you confirm that you have read, understood, and agreed to be bound by this Agreement and all documents incorporated by reference, including but not limited to the 92pak Privacy Policy, Responsible Gaming Policy, and any sport-specific or game-specific betting rules published on the Platform.
Important: This Agreement is binding. If you are located in a jurisdiction where online gaming is illegal, you must not access or use the 92pak Platform. It is your sole responsibility to determine whether your use of 92pak is lawful in your jurisdiction before registering or depositing funds.
92pak reserves the right to amend this Agreement at any time. Continued use of the Platform following notification of an amendment constitutes acceptance of the revised terms. Material changes will be communicated to Players via the email address registered on their account at least seven (7) calendar days before taking effect, where practicable.
The 92pak Platform is strictly restricted to individuals who are 21 years of age or older. By registering an Account, you represent and warrant that you meet this minimum age requirement. 92pak enforces this requirement through CNIC verification, which must be completed before any withdrawal is processed. Any account found to belong to a player under the age of 21 will be immediately closed and all balances forfeited.
Underage Gambling is Illegal and Harmful. 92pak maintains a zero-tolerance policy on underage gambling. If you have reason to believe a minor has accessed the Platform using your account or device, contact 92pak support immediately via live chat and use parental control software to restrict access on shared devices.
To register and maintain a 92pak Account, you must:
Registration requires you to provide accurate, truthful, and complete information including your full legal name as it appears on your CNIC, a valid Pakistani mobile number, and a valid email address. You are responsible for maintaining the accuracy of this information. Any material change (including change of mobile number or email address) must be notified to 92pak support promptly. 92pak is not liable for communications or security notifications sent to an outdated contact on record.
Each individual may hold only one (1) active 92pak Account at any time. This restriction applies per person, per household, per IP address, and per payment method. 92pak uses a combination of technical and manual checks to identify duplicate accounts. Where duplicate accounts are discovered, 92pak reserves the right to close all accounts except the earliest registered one, void all bonuses and bonus-derived winnings across all duplicate accounts, and permanently ban the player from registering on the Platform in future.
You are solely responsible for maintaining the confidentiality of your 92pak Account credentials — including your username, password, and any one-time passwords (OTPs) issued for login verification. You must not share your credentials with any third party. 92pak will never ask you for your full password through any communication channel. If you suspect unauthorised access to your Account, you must contact 92pak support immediately via live chat and change your password at once.
92pak is required to verify the identity of all players prior to processing withdrawal requests. This KYC process requires the submission of: (a) a clear photograph or scanned copy of your CNIC (both front and back); and (b) any additional documentation 92pak may reasonably request, including proof of address or payment method verification. KYC verification is typically completed within 24 hours of document submission. 92pak reserves the right to suspend withdrawals pending satisfactory completion of KYC.
An Account will be classified as dormant after twelve (12) consecutive months of zero login activity. Dormant accounts may be subject to a monthly inactivity administration fee as specified in the fee schedule published on the Platform. Real money balances will not be forfeited solely due to inactivity, provided the Account remains in good standing. Players may reactivate a dormant Account at any time by logging in and contacting 92pak support.
92pak accepts deposits and processes withdrawals via the following methods: JazzCash, EasyPaisa, HBL bank transfer, UBL bank transfer, Meezan Bank transfer, Allied Bank transfer, SadaPay, and USDT TRC20 cryptocurrency. Minimum deposit amounts vary by payment method; minimum deposits start from PKR 100 for mobile wallet methods. All transactions are processed in Pakistani Rupees (PKR) unless otherwise specified for cryptocurrency deposits.
All deposits must originate from a payment method registered in your own name. 92pak does not accept deposits from third-party accounts, anonymous prepaid instruments not linked to a verified identity, or sources that 92pak reasonably suspects to be the proceeds of illegal activity. 92pak reserves the right to return any deposit it is unable to verify and to request documentary evidence of the source of funds where the amount deposited is unusually large or where it triggers risk screening procedures.
Withdrawal requests will only be processed to the same payment method from which the corresponding deposit was made (the "return to source" policy), unless 92pak expressly authorises an alternative at its sole discretion. Withdrawals require completed KYC verification. Minimum withdrawal amount is PKR 500. Processing times are indicative and not guaranteed: JazzCash/EasyPaisa verified accounts — typically 5 to 15 minutes; bank transfers — up to one (1) business day; USDT TRC20 — up to 30 minutes depending on blockchain congestion.
92pak does not charge withdrawal fees on standard player withdrawals. Cryptocurrency withdrawals may attract network fees determined by the blockchain, which are outside 92pak's control. Bank transfer fees, if any, are the responsibility of the Player's bank.
All bonuses, free bet credits, free spins, cashback offers, reload bonuses, and VIP rewards offered by 92pak are subject to specific terms and conditions published alongside each promotion. In the event of any conflict between the general Terms set out herein and the specific promotion terms, the specific promotion terms shall prevail for that promotion only.
Bonus funds and any winnings generated from bonus funds are subject to wagering requirements before they may be withdrawn. Wagering requirements are expressed as a multiplier (e.g., 25x means the bonus amount must be wagered 25 times in total). Unless a specific promotion states otherwise, wagering must be completed within the period specified in the promotion terms, after which any remaining bonus balance and associated winnings will be forfeited automatically. Not all games contribute equally to wagering requirements — live casino games, for example, may contribute at a reduced rate compared to slots. Contribution percentages for each game category are set out in the specific promotion terms.
92pak actively monitors for bonus abuse, which includes but is not limited to: claiming bonuses using multiple accounts; placing opposing bets on the same event across multiple accounts to guarantee a risk-free outcome (bonus arbitrage); using the Platform primarily to meet wagering requirements with minimal genuine gaming activity; and systematically withdrawing the maximum permitted amount immediately upon meeting wagering requirements across multiple accounts or periods. Any player found to have engaged in bonus abuse will have their bonuses voided, related winnings forfeited, and their Account may be suspended or permanently closed.
Note: 92pak reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. 92pak also reserves the right to refuse, reclaim, or void any bonus at its sole discretion if it has reasonable grounds to believe the bonus has been claimed in bad faith or in violation of these Terms.
All sports bets placed on the 92pak Platform are subject to the specific rules applicable to each sport and market, which are published within the sports betting section of the Platform. 92pak reserves the right to void any bet where: (a) it was placed after the relevant event had already concluded; (b) the odds offered were materially incorrect due to a technical or human error; (c) the event is cancelled or abandoned before completion of the minimum required time for settlement; or (d) 92pak has reasonable grounds to suspect the integrity of the event or the bet. In cricket betting specifically, the result for settlement purposes will be determined by the official ruling of the relevant governing body (e.g., PCB, ICC, PSL governing committee).
All casino games — both RNG-based and live dealer — operate according to the specific game rules displayed within the game interface. RNG games use certified random number generation software verified by independent testing laboratories. Results of completed games are final and cannot be reversed except in the event of a provable technical malfunction affecting the outcome. Live dealer game results are determined by physical outcomes (card draws, wheel spins, dice rolls) captured on video and are final once the result is announced by the dealer.
In the event of a technical malfunction during a game or bet (including platform downtime, server errors, or connectivity issues), 92pak will investigate and, where reasonably possible, restore the affected bet to its pre-malfunction state or void the bet and refund the stake. 92pak's decision in such matters is final. 92pak accepts no liability for losses caused by a Player's internet connectivity issues, device failures, or third-party software problems on the Player's end.
The following conduct is strictly prohibited on the 92pak Platform and will result in immediate account suspension, permanent closure, forfeiture of balances, and where applicable, referral to relevant authorities:
Zero Tolerance: 92pak cooperates fully with law enforcement agencies and regulatory authorities. Where fraud, money laundering, or criminal activity is suspected, 92pak will report the matter and share relevant account information with the appropriate authorities without further notice to the Player.
All content on the 92pak Platform — including but not limited to software, game engines, graphics, logos, trademarks, text, video, audio, and database structures — is the exclusive intellectual property of 92pak or its licensed third-party suppliers. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal entertainment purposes in accordance with this Agreement. This licence does not permit you to: copy, modify, distribute, publish, or sell any Platform content; reverse engineer any software used on the Platform; or use the 92pak brand, logo, or trademarks without prior written authorisation.
To the maximum extent permitted by applicable law, 92pak's total aggregate liability to you arising out of or in connection with your use of the Platform — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total amount deposited by you in the twelve (12) months immediately preceding the event giving rise to the claim.
92pak shall not be liable for: (a) any indirect, incidental, special, consequential, or punitive damages; (b) loss of profits or revenue; (c) loss of data; (d) business interruption; or (e) any other losses arising from your use of, or inability to use, the Platform — even if 92pak has been advised of the possibility of such damages.
Nothing in this Agreement excludes or limits liability for death or personal injury caused by gross negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by law.
Gambling Risk Acknowledgment: You acknowledge and accept that gambling involves financial risk, and that you may lose all or part of the funds you deposit at 92pak. 92pak is not responsible for any losses arising from your gaming decisions, however large. Please gamble only what you can afford to lose and use the responsible gaming tools available inside your 92pak account.
92pak is committed to promoting responsible gaming across all of its products and player touchpoints. We recognise that gambling can become harmful for some individuals, and we take our duty of care to players seriously — not merely as a regulatory obligation but as a core operational value.
The following responsible gaming tools are available to all 92pak Account holders and may be accessed from within the Account dashboard at any time:
For full details on responsible gaming at 92pak, including information on support organisations available to Pakistani players, please visit our Responsible Gaming page.
If you believe you or someone you know may have a gambling problem, please seek professional help immediately. 92pak's support team can help you activate self-exclusion tools 24 hours a day, 7 days a week, via live chat inside your account.
You may close your 92pak Account at any time by contacting 92pak support via live chat or by emailing [email protected]. Account closure requests will be processed within five (5) business days. Upon closure, any real money balance remaining in your Account (subject to completed KYC and no outstanding violation issues) will be refunded to your last verified payment method. Bonus balances and bonus-derived winnings are forfeited upon voluntary account closure.
92pak reserves the right, at its sole discretion and without prior notice, to suspend, restrict, or permanently close any Account where: (a) a violation of this Agreement has been identified; (b) the Player is found to have provided false registration information; (c) fraud, money laundering, or prohibited conduct is suspected; (d) the Account has been inactive for an extended period beyond 24 months with a zero balance; or (e) the Player's jurisdiction becomes a Prohibited Jurisdiction during the lifetime of the Account. In cases of closure due to a proven violation, 92pak reserves the right to forfeit all balances — including real money balances — as permitted by applicable law and the terms of our licensing authority.
92pak may amend, update, or replace these Terms and Conditions at any time. Where a material change is made, 92pak will publish the updated Terms on the Platform with a revised effective date and, where reasonably practicable, will notify registered Players via email at least seven (7) calendar days before the change takes effect. Your continued use of the Platform after the effective date of any revision constitutes your acceptance of the amended Terms. If you do not accept the amended Terms, you must cease using the Platform and close your Account before the effective date of the revision.
This Agreement and any dispute or claim arising out of or in connection with it (including non-contractual disputes) shall be governed by and construed in accordance with the laws of the jurisdiction in which 92pak holds its gaming licence, as applicable to online gaming operators. In the event of any dispute between you and 92pak, you are encouraged to first contact 92pak's support team via live chat to seek an informal resolution. 92pak commits to acknowledging all formal disputes in writing within five (5) business days and to providing a substantive response within twenty (20) business days. If a dispute cannot be resolved informally, it shall be referred to binding arbitration under the rules of a recognised arbitration body, as determined by 92pak's licensing authority.
If you have questions about these Terms and Conditions, or if you need to raise a formal complaint or dispute, you may contact 92pak through the following channels:
92pak's support team is staffed 24 hours a day, 7 days a week, including Pakistani public holidays. Live chat is the recommended channel for urgent matters including account security, withdrawal issues, and self-exclusion requests.
For information on responsible gaming resources available in Pakistan, please visit the Responsible Gaming section of the 92pak Platform. For a summary of frequently asked questions, see our FAQ page.
Start Playing Responsibly
Now that you have read and understood the 92pak Terms and Conditions, you are ready to enjoy Pakistan's leading online gaming platform — cricket betting, live casino, slots, and poker — with full knowledge of your rights and obligations. Play responsibly, stay within your limits, and use the tools we provide to keep gaming enjoyable.