At 92pak, the privacy of every Pakistani player is taken seriously — not just because regulations require it, but because trust is the foundation of everything we do. This Privacy Policy explains precisely what personal information 92pak collects when you use our platform, why we collect it, how we use it, who we share it with, and the rights you have regarding your own data. We have written this document in plain, clear English so every player — whether in Karachi, Lahore, or Islamabad — fully understands how their information is handled.
Our Privacy Commitments
These commitments are non-negotiable at 92pak. They are built into our platform architecture, our internal data policies, and the contracts we hold with every third party who processes data on our behalf.
92pak does not sell, rent, or trade your personal information to any third-party marketing companies or data brokers. Your data exists solely to operate the 92pak platform, verify your identity, process payments, and improve your gaming experience.
Every interaction you have with 92pak — logging in, depositing, withdrawing, updating account details — is encrypted with 256-bit SSL technology. No data travels between your device and 92pak's servers unprotected, ever.
92pak only collects the personal information strictly necessary to deliver our services — registration, KYC verification, payment processing, and responsible gaming monitoring. We do not collect data speculatively or "just in case."
Access to 92pak player data is restricted to authorised personnel only, strictly on a need-to-know basis. All staff with data access are bound by confidentiality agreements and undergo regular data protection training.
You have the right to access, correct, download, or request deletion of your personal data held by 92pak. These rights can be exercised at any time by contacting our support team — we will respond within 30 calendar days.
92pak will not send you promotional emails, SMS messages, or push notifications without your explicit consent. You can withdraw marketing consent at any time through your account settings or by contacting support — with immediate effect.
This Privacy Policy ("Policy") is issued by 92pak ("92pak", "we", "us", "our"), the operator of the online gaming platform accessible at 92pak.cam. It applies to all personal data collected from players, visitors, and prospective users of the 92pak Platform, regardless of the device or method used to access it. This Policy should be read in conjunction with the 92pak Terms & Conditions, which govern the overall legal relationship between you and 92pak.
92pak is committed to protecting the personal data of every player who uses our platform. Pakistan's digital ecosystem is growing fast — more players in Lahore, Karachi, Faisalabad, Islamabad, and Rawalpindi are using mobile-first platforms for entertainment and gaming than ever before. With that growth comes an increasing responsibility on the part of online service providers to handle personal data with care, transparency, and legal compliance.
This Policy sets out in plain terms: what personal information 92pak collects from you; the purposes for which that information is used; the legal basis upon which processing takes place; the circumstances under which data may be shared with third parties; how long your data is retained; and the rights you hold as a data subject. 92pak processes personal data in accordance with its international gaming licence obligations and applicable data protection frameworks.
Scope: This Policy applies to the 92pak website, any associated mobile applications, promotional communications, customer support interactions, and all other contexts in which 92pak collects personal data from individuals. It applies to registered players as well as unregistered visitors who browse the 92pak Platform.
When you register, verify your identity, deposit funds, or contact 92pak support, you provide us with personal data that we collect and process. This includes:
When you visit or use the 92pak Platform, we automatically collect certain technical and behavioural data, including:
92pak does not knowingly collect sensitive personal data beyond what is required for identity verification (CNIC) and responsible gaming monitoring purposes. We do not collect racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what appears on your CNIC.
92pak uses your personal data for the following specific purposes, each tied to a legitimate reason for processing:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, contact, credentials | Contractual necessity |
| Identity verification (KYC) | Identity, CNIC documents | Legal obligation / licence requirement |
| Processing deposits and withdrawals | Financial, identity | Contractual necessity |
| Fraud detection and prevention | Usage, location, financial | Legitimate interest |
| Responsible gaming monitoring | Usage, financial, contact | Legal obligation / licence requirement |
| Customer support | Identity, contact, support comms | Contractual necessity |
| Platform personalisation | Usage, device | Legitimate interest |
| Marketing communications | Contact, usage | Consent (opt-in only) |
| Anti-money laundering (AML) compliance | Identity, financial, transaction records | Legal obligation |
| Platform analytics and improvement | Anonymised usage data | Legitimate interest |
92pak processes personal data only where it has a lawful basis for doing so. The primary legal bases applicable to 92pak's data processing activities are:
92pak does not sell, rent, or trade your personal data. We share personal data only in the following specific and controlled circumstances:
92pak engages carefully selected third-party service providers who process personal data on our behalf and strictly under our instructions. These include: payment processors (JazzCash, EasyPaisa, banking partners); KYC and identity verification providers; fraud detection and AML screening services; IT infrastructure and cloud hosting providers; and customer support platform operators. All such processors are bound by data processing agreements that obligate them to protect your data to the same standard as 92pak.
The game providers whose titles appear in the 92pak Casino and slots lobby may receive limited technical data (such as your anonymised player ID and game session data) to operate and log gameplay. These providers do not receive your name, CNIC, financial data, or contact details.
92pak may be legally required to disclose personal data to our licensing authority, government agencies, financial intelligence units, or law enforcement bodies — where required by our gaming licence, anti-money laundering legislation, or a valid legal order. Such disclosures are made strictly in accordance with applicable law and documented internally.
In the event of a merger, acquisition, or sale of all or part of 92pak's business, personal data held by 92pak may be transferred to the acquiring entity. You will be notified of any such transfer that materially affects how your data is processed, with the opportunity to close your account if you do not accept the new privacy terms.
No sale of data, ever. 92pak has never sold player data to advertisers, data brokers, or marketing agencies, and we contractually commit never to do so. If you receive unsolicited contact claiming to be from 92pak, please contact us immediately at [email protected] (plain text — not a link) to report the incident.
92pak uses cookies and similar tracking technologies on the Platform. Cookies are small data files placed on your device by your browser when you visit a website. They help the Platform function correctly, remember your preferences, and provide us with anonymised analytics about how players use the Platform.
You can control cookie preferences through your browser settings. Please note that disabling essential cookies may prevent the 92pak Platform from functioning correctly.
92pak retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by our licensing obligations:
Post-Retention Deletion: When the applicable retention period expires, 92pak will securely delete or anonymise your personal data in accordance with our internal data disposal procedures. You may not request early deletion of data we are legally required to retain under our gaming licence or AML obligations.
As an internationally licensed gaming operator, 92pak may process and store personal data in jurisdictions outside Pakistan. Where personal data is transferred internationally, 92pak ensures that appropriate safeguards are in place to protect it to a standard equivalent to or exceeding this Policy. Such safeguards include: standard contractual clauses incorporated into processor agreements; adequacy decisions where applicable; and technical security controls (encryption, access restriction) applied to all data at rest and in transit.
If you would like further information about the specific safeguards applied to any international data transfer affecting your personal data, you may contact our support team via live chat or by email at [email protected] (plain text only — not a clickable link).
As a player whose personal data is processed by 92pak, you hold the following data rights. These rights may be exercised at any time by contacting 92pak's support team. 92pak will respond to all data rights requests within 30 calendar days of receipt. Complex requests may take longer, in which case 92pak will notify you of the extended timeline.
Request a copy of all personal data 92pak holds about you, along with information on how it is used and with whom it is shared.
Request correction of any inaccurate or incomplete personal data held about you. Some changes may require re-verification of identity.
Request deletion of your personal data where it is no longer necessary for the purpose collected, subject to overriding legal obligations (e.g., AML retention requirements).
Request that 92pak limits the processing of your data in certain circumstances, such as while a dispute over accuracy is being resolved.
Request your personal data in a structured, machine-readable format (e.g., JSON or CSV) for data processed on the basis of contractual necessity or consent.
Object to the processing of your personal data based on legitimate interest, including profiling for marketing purposes. Marketing opt-out takes effect immediately.
The 92pak Platform is strictly for adults aged 21 years and above. 92pak does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the KYC process, and all players must provide a valid CNIC confirming their age before any withdrawal is processed.
If 92pak becomes aware that personal data has been collected from a person under 21 — whether through fraudulent registration, account sharing, or any other means — the Account will be immediately closed, all balances forfeited, and the personal data of the minor will be securely deleted from 92pak's systems as promptly as technically possible, subject to any legal obligations requiring temporary retention for investigation purposes.
If you are a parent or guardian and you believe a minor has accessed the 92pak Platform using your account or a false identity, please contact 92pak support immediately via live chat. We will act swiftly to close the account and protect the minor's data.
92pak implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These include:
Despite the robust security measures in place, no system is entirely immune to security risks. 92pak encourages all players to use a strong, unique password for their 92pak account, enable session notifications, and report any suspected unauthorised access to support immediately.
The 92pak Platform may contain links to third-party websites or integrate third-party services (such as payment gateways). This Privacy Policy applies solely to data collected by 92pak and does not govern the data practices of third parties. 92pak is not responsible for the privacy policies, data practices, or security measures of any third-party website or service. We encourage you to read the privacy policy of any third-party service you use in connection with your 92pak account — particularly your JazzCash or EasyPaisa wallet provider — as their handling of your financial data is governed by their own policies.
92pak reserves the right to update or amend this Privacy Policy at any time. When material changes are made, 92pak will update the "Effective Date" at the top of this Policy, publish the revised Policy on the Platform, and notify registered players via the email address associated with their account. Material changes will be communicated at least seven (7) days before they take effect. Continued use of the 92pak Platform after the effective date of a revised Policy constitutes acceptance of the updated terms. If you do not agree with any amendment, you may close your account before the change takes effect.
If you have any questions, concerns, or requests relating to this Privacy Policy or 92pak's handling of your personal data, please contact us through the following channels:
For data rights requests (access, rectification, erasure, portability), please include your registered email address, mobile number, and a brief description of the request in your communication. We may need to verify your identity before processing the request.
For general platform information, visit our About Us page. For responsible gaming information including self-exclusion, visit our Responsible Gaming page. For frequently asked questions, see our FAQ.
Play with Confidence
Now you know exactly how 92pak handles your personal data — with transparency, minimal collection, strict access controls, and a firm commitment never to sell your information. Log in to your 92pak account to manage your privacy preferences, update your data rights settings, or explore Pakistan's leading cricket betting and live casino platform — all secured by 256-bit SSL and backed by 24/7 Urdu-language support.
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